Cell Phones: We kindly ask that you turn all mobile devices to vibrate upon arrival and to remember to speak in your very soft spa voice once you enter the spa. Cell phone use may affect the length of your spa services. Please inform your therapist if there is anything we can do to make your stay enjoyable.
Gratuity: Gratuity is not included in the price of service or spa packages, customary tipping runs 15% to 20% but is, of course, at your discretion. You may tip the therapist in the room or upon check out at the front desk with cash, check or credit card. With parties of 3 or more a 20% gratuity will be added to the final bill. It is not customary to tip medical professionals on medical procedures.
Check in: We ask that you please arrive 15 minutes prior to your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly. Of course, beyond the check in policies we invite all our guests receiving services to make full use of our relaxing environment here at Bove Spa and Wellness. Come early, stay late, relax and enjoy a cup of complimentary tea or refreshing water available in our reception area.